Do you charge a ‘no-show’ fee for patients who fail to show up for their dental appointments?
Have you ever wondered what other dental offices do?
Each dental office is different, and you will get different perspectives on this subject depending on who you ask. However, I have found that regardless of a doctor’s current position on charging for ‘no-shows’ they still don’t have much confidence in the position they have chosen.
Why do I say this? Because each and every time that I work with a dental practice on on this subject, I am still asked “should I charge a ‘no-show’ fee?” You see, they really don’t know what to do or if what they are doing is right.
Most offices are simply doing whatever their colleague down the street does, or their best buddy in the local chapter of the dental society said to do, or whatever a speaker mentioned at the latest meeting or seminar. This all adds up to confusion in the dental industry as to what should be done with no-shows. Read more…